Know Your Rights With Our Privacy Policy

Thinking to subscribe to Week Plan? You may want to know your privacy rights. Check out of privacy policy where we have prescribed all the details for you.

This Privacy Policy governs the collection, use, maintenance, and disclosure of information collected from users (referred to as “Users,” “you,” or “your”) who utilize the Week Plan Services, including but not limited to the Week Plan website (https://weekplan.net/), Week Plan mobile applications (“Apps”), and related products and services offered by Wise Labs Pty Ltd (“Wise Labs”).

This Privacy Policy outlines how Wise Labs collects, uses, maintains, and discloses information provided by Users, as well as the rights and choices Users have concerning their personal data. It also explains the measures Wise Labs takes to protect User information and its compliance with relevant data protection laws, including but not limited to the Australian Privacy Act and Privacy Principles (APPs), European General Data Protection Regulation (GDPR), Data Protection Act of 2018 (UK GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA) and other.

You are required to review and accept this Privacy Policy before accessing or using any part of the Week Plan Services. If you do not agree with any part of this policy, you must not access or use the Week Plan Services.

Please read this Privacy Policy carefully to understand how Wise Labs handles your information. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

What information we collect about you

Information You Provide to Us

1) Account and Profile Information.

When you sign up for Week Plan Services, we may collect personal details such as your name, email address, and password to create and manage your User Account.

2) Content You Provide Through Our Services.

As you interact with Week Plan Services, you may submit various types of content, including tasks, notes, comments, and attachments. This content is stored securely and used to facilitate your productivity and organization within the Week Plan platform.

3) Information You Provide Through Our Support Channels.

If you contact our customer support team for assistance or feedback, we may collect information such as your name, email address, and any details or attachments related to your inquiry. This helps us effectively address your concerns and improve our services.

4) Payment Information.

When you make a purchase or upgrade your Week Plan User Account to a paid subscription, we collect necessary payment information, such as credit card details or billing address. This information is securely processed by our payment service providers.

Information We Collect Automatically

1) Your Use of Our Services.

We gather data on how you interact with Week Plan Services, including the features you use, the tasks you create, and the frequency of your activity. This information helps us understand user behavior patterns and optimize our platform for a seamless user experience.

2) Device and Connection Information.

We may collect device-specific information such as your device type, operating system, browser type, IP address, and unique device identifiers. This data enables us to troubleshoot technical issues, analyze platform compatibility, and enhance security measures.

3) Cookies and Other Tracking Technologies.

Week Plan Services utilize cookies and similar tracking technologies to personalize your experience, remember your preferences, and analyze website usage. These technologies may also be used for targeted advertising purposes, providing relevant content and promotions based on your browsing behavior.

Information We Receive From Other Sources

1) Other Users of the Services:

Week Plan is designed for collaboration and team productivity, allowing users to share tasks, schedules, and project updates. Consequently, other users within your organization may share information about you, such as task assignments or comments, to facilitate teamwork and coordination.

2) Other Services You Link to Your Account:

If you choose to integrate external services such as Google Calendar, Outlook, or Zapier with your Week Plan account, we may receive data from these sources to enhance cross-platform functionality and synchronize your information across multiple applications.

By collecting and processing these various types of information, we aim to deliver personalized and efficient task management solutions while prioritizing user privacy and data security. If you have any questions or concerns regarding the collection or use of your data, please don’t hesitate to contact us at [email protected].

How We Use Collected Information

At Wise Labs, we are committed to ensuring that the personal information collected from our Users is utilized responsibly and transparently. Here’s how we use this information to enhance your experience and provide valuable services:

1) Providing Services and Personalizing User Experience.

We utilize the information you provide to deliver the Week Plan Services effectively and tailor them to meet your specific needs and preferences. This includes creating personalized task lists, scheduling reminders, and optimizing the user interface to enhance usability and productivity.

2) Understanding User Behavior and Improving Services.

We analyze aggregated data to gain insights into how our Users interact with Week Plan Services collectively. This analysis helps us identify usage trends, feature preferences, and areas for improvement, enabling us to enhance the overall user experience and functionality of our platform.

3) Communication Regarding Our Services.

We may use your provided email address to communicate important information and updates related to your Week Plan account, such as order confirmations, account notifications, and service-related announcements. Additionally, if you opt-in to our mailing list, you may receive periodic emails containing company news, product updates, and relevant promotional offers. You have the option to unsubscribe from these communications at any time by following the instructions provided in the email or contacting us directly.

4) Marketing, Promotion, and Engagement Initiatives.

We may utilize collected information to market and promote Week Plan Services, drive user engagement, and deliver targeted advertising campaigns. This may involve analyzing user preferences, behavior patterns, and demographic data to tailor marketing communications and offers that are relevant and valuable to you.

5) Improving Customer Support.

Your information helps us gain context and insights into the issues or inquiries you submit to our customer support team. This enables us to provide timely and effective assistance, troubleshoot technical issues, and address any concerns or feedback you may have regarding Week Plan Services.

6) Ensuring Safety and Security.

At Wise Labs Pty Ltd, safeguarding the confidentiality and integrity of our Users’ personal information is paramount. We employ stringent measures to uphold the security of your data and mitigate risks associated with unauthorized access, fraudulent activities, and breaches of privacy.

At Wise Labs, we are committed to protecting the privacy of our Users and ensuring the responsible handling of their personal information. Below, we outline how we share collected information in various scenarios:

1) Protection of Personally Identifiable Information.

We do not engage in the sale, trade, or rental of Users’ personally identifiable information to third parties. Your privacy and confidentiality are of utmost importance to us, and we uphold strict policies to safeguard your personal data.

2) Sharing Non-Personally Identifiable Visitor Information.

While we do not disclose personally identifiable information, we may share non-personally identifiable visitor information with trusted third parties for marketing, advertising, or other legitimate purposes. This information is aggregated and anonymized to protect user privacy.

3) Sharing Within Wise Labs.

Our dedicated team may access your account information to provide technical support or assistance with resolving issues you encounter while using our Services.

4) Sharing Among Services Users.

Week Plan Services facilitate collaboration among users through features such as task sharing, community forums, and interactive communication channels. Information shared within these collaborative spaces is visible to other authorized users and is subject to the respective privacy settings and permissions set by the account owners.

5) Integration with Third-Party Apps:

Users may choose to enhance the functionality of Week Plan Services by integrating third-party applications such as Google Calendar, Outlook, or Zapier. Please note that when enabling such integrations, these third-party apps may access certain information associated with your Week Plan account as per their respective privacy policies.

6) Engagement of Service Providers

We collaborate with trusted third-party service providers to support various aspects of our business operations, including website and application development, hosting, maintenance, backup, storage, payment processing, analytics, and customer support services. These service providers may access or utilize information about you as necessary to perform the contracted services on our behalf. We make our best efforts to ensure that all service providers adhere to strict contractual obligations and data protection standards, and they are obligated to implement appropriate safeguards to protect your information.

Below is a list of some of the third-party service providers we may engage with, along with their purposes and respective countries of operation:

\| Name	Purpose	Country
\|—————————	————————	——————
\| Amazon Web Services, Inc.	Cloud Service Provider	United States
\| Google Inc.	Cloud Service Provider	United Stated
\| Twilio Inc.	SMS Service Provider	United Stated
\| Slack Technologies, Inc	Cloud-based Communication Services	United States
\| Wootric Inc.	Cloud-based Survey Services	United States
\| UserEcho, LLC	Cloud-based Customer Support Services	United States
\| Amplitude, Inc.	Cloud-based Analytics Services	United States
\| TrackJS LLC	Cloud-based Error Tracking Services	United States
\| Stripe Payments Australia Pty. Ltd	Cloud-based Payment Services	Australia
\| PayPal, Inc; PayPal (Europe) Ltd	Cloud-based Payment Services	United States; United Kingdom
\| Xero Limited	Cloud-based Accounting Services	New Zealand
\| Facebook	Cloud-based Social Network	United States
\| Zapier Inc.	Cloud Service Provider	United Stated

Storage and Protection of Collected Information

At Wise Labs, safeguarding the confidentiality and security of the information we collect is a top priority. Here’s how we ensure the protection of your data:

1) Data Hosting and Security Measures.

We entrust data hosting service providers based in the United States with hosting the information collected through Week Plan Services. These providers adhere to stringent security standards and protocols to safeguard your data against unauthorized access, misuse, or disclosure. Additionally, we employ advanced technical measures, including encryption and access controls, to further enhance the security of your data while in transit and at rest.

2) Secure Transmission of Sensitive Information.

All sensitive and credit card information provided to us is transmitted via Secure Socket Layer (SSL) technology, ensuring encrypted and secure communication between your device and our servers. This information is then stored in our Payment gateway providers’ databases, accessible only to authorized personnel with special access rights. These individuals are bound by strict confidentiality obligations to ensure the protection of your sensitive data.

3) Continuous Monitoring and Response.

While we implement robust safeguards to protect your information, we acknowledge that no security system is foolproof. Therefore, we continuously monitor our systems for any potential vulnerabilities or security threats and promptly respond to any incidents or breaches within a reasonable timeframe.

Cookies

We use cookies to enhance your browsing experience and personalize your interactions with Week Plan Services. These cookies help us remember your login status, preferences, and site usage patterns, enabling us to offer tailored content and improve the functionality of our platform. Additionally, we may employ advertising cookies to analyze your interests and present targeted advertising on external sites based on your interactions with us.

Data Protection Principles

At Wise Labs, we prioritize the protection of your personal information and adhere to stringent data protection principles. Our commitment to safeguarding your data encompasses the following key aspects:

Data Minimization. We collect and retain only the minimum amount of personal information necessary to fulfill the purposes outlined in this Privacy Policy.
Lawfulness, Fairness, and Transparency. Our data processing activities are conducted lawfully, fairly, and transparently, in accordance with applicable data protection laws and regulations.
Purpose Limitation. We collect and process your personal information solely for specified, explicit, and legitimate purposes as outlined in this Privacy Policy.
Data Accuracy. We may take reasonable steps to ensure that the personal information we hold about you is accurate, complete, and up-to-date.
Data Security. We implement robust technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or destruction.
Accountability and Responsibility. We take responsibility for the processing of your personal information and ensure accountability for compliance with data protection laws and regulations.

Data Retention

We maintain a limited retention period for personal data, retaining it only as long as necessary to fulfill the purposes outlined in our Privacy Policy. This includes account information, shared content, and marketing data. If you have any questions about our data retention practices, please contact us at [email protected].

Your Data Rights

We recognize and respect the data subject rights afforded to our Users under applicable data protection laws. These rights empower you to have control over your personal information and how it is processed.

Here are the rights you may exercise:

Right to Access. You have the right to request access to the personal information we hold about you.
Right to Rectification. If you believe that any of the personal information we hold about you is inaccurate or incomplete, you have the right to request corrections or updates to ensure its accuracy and completeness.
Right to Erasure. You may have the right to request the deletion of your personal information from our systems under certain circumstances.
Right to Restriction of Processing. You have the right to request the restriction of processing of your personal information under certain circumstances.
Right to Data Portability. You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance from us, where technically feasible.
Right to Object to Processing. You have the right to object to the processing of your personal information under certain circumstances, including processing for direct marketing purposes or processing based on legitimate interests.
Right to Withdraw Consent. If you have provided consent for the processing of your personal information, you have the right to withdraw that consent at any time.

To exercise your data subject rights or make a request regarding your personal information, please contact us at [email protected]. We will respond to your request promptly and in accordance with applicable data protection laws. Please note that we may need to verify your identity before fulfilling certain requests to ensure the security of your data.

Children’s Privacy

Our Services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under the age of 18. By using our Services, you affirm that you are at least 18 years old or that you have obtained parental consent to use our services. In some jurisdictions, additional age restrictions may apply, and it is your responsibility to comply with the laws and regulations applicable to your age and location. If we become aware that we have inadvertently collected personal information from a child under 18 years of age, we will take immediate steps to delete such information from our records.

Contact Us

If you have any questions, concerns, or feedback regarding our privacy practices or this Privacy Policy, please feel free to contact us:

Wise Labs Pty Ltd
54 Bream Street
Coogee, NSW, 2034, Australia
Email: [email protected]